Otaru / Kiroro / Tokyo / Noboribetsu / Sapporo / Chitose
  FAQ
Baggage Limit

Carry - on baggage: Each passenger is permitted one piece of carry-on baggage (excluding one personal belonging, such as a shopping bag or handbag) with total dimension not more than 115cm (W55cm x H40cm x D25cm) and weigh not more than 10kg (22lbs)

Checked baggage: Each economy class passenger is permitted to 2 pieces of baggage each not weighing more than 23kg (50lbs). The total linear dimensions for each piece of baggage shall not exceed 203cm (80in) derived by adding the height, width and length.

Infants who entitled to a seat enjoy the same free baggage allowance as adult. Infants not entitled to a seat are permitted to 1 piece of baggage with the same total linear dimensions and weight as accompanying adult. A fully collapsible stroller, carrying basket and car seat for infant or child may be accepted without charge.

Booking

Bookings can be made through any one of our 11 JAL Select Specialists. Click here for contact details. A minimum deposit is required upon booking.

Land Only

We regret that only full packages (Air ticket with land arrangements) are available. All purchases must be made with both air and land components.

Travel Insurance

Travel insurance is strongly recommended to protect yourself against unforeseen circumstances such as flight delays, loss of baggage, illnesses and hospitalization. Please contact any one of our 11 JAL Select Specialists for more details. Click here for contact details.

Child Eligibility

Child fare applies only if child (aged 2-11) is accompanied with at least 1 adult.

Extension / Deviation

Extension / Deviation at the end of the tour is permitted, subjected to availability, terms and conditions of the airfare involved. Any additional charges imposed by the airines or tour operators will be borne by the customers. In any case where the extension has not been confirmed 3 weeks before departure, the customer is deemed to return on the original flight schedule booked and no cancellation of tour is allowed. Extensions are at your own expense and transfers will not be provided.

Amendments

Any changes (including change of passengers'name, departure date and tour type) must be made in writing and at least 14 days prior to departure. Change made on a shorter notice than aforesaid will be considered as cancellation and cancellation charges will be levied accordingly. Full details can be found in our Terms and Conditions.